We operate strictly on a made-to-order basis to bring you custom, high-quality products. While we occasionally have ready-made stock available, most orders take up to 2 weeks to ship so we can source and craft your exact size and color preference.

Orders

Your orders are couriered safely across NZ via Post Haste. We trust them with your packages, but if anything ever goes wrong, we’re always on your side to make it right! Estimated delivery is 2–5 business days once picked up. Please keep in mind that external shipping delays can sometimes happen.

Shipping

We understand that sometimes things aren't quite what you expected, whether the fit isn't right or something isn't up to standard. We're always here to help make it right! Simply complete the form below with your order number, and our team will get back to you shortly.

Please note that return postage to us is covered by you, but we’ll cover the shipping cost to send your replacement back out!

Exchanges & Returns